> ## Documentation Index
> Fetch the complete documentation index at: https://help.ammdistro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Track your delivery

> After your release is approved, you can follow it to each store from the release page.

After your release is approved, you can follow it to each store from the release page. The status at the top shows where the release is overall, and the **Delivery** tab shows each store on its own.

## Where to look

1. Open **Releases** and click the release.
2. The **Status** card on the **Overview** tab shows the overall status. Click **View delivery** to jump to the store list.
3. Or click the **Delivery** tab. It appears once the release has been queued for delivery.

## Release statuses after approval

| Status | What it means |
| - | - |
| **Approved** | "Approved and being prepared for delivery." |
| **Awaiting signature** | Sign the release agreement to continue. Delivery starts after it's signed. |
| **Delivering** | Being sent to stores. This usually takes 2–3 business days. |
| **Delivered** | The release is in the stores and goes live on the release date. |
| **Live** | "Available in stores." |
| **On hold** | "Delivery is paused while we fix a problem. We'll contact you if we need anything." |

The release moves from **Delivering** to **Delivered** or **Live** as soon as the first store has it, so some stores may still be processing it after the status changes.

## The Delivery tab

The **Platform Delivery Status** panel shows how many stores have the release, and a card for each store.

![The Delivery tab with the Refresh button and the All Platforms filter numbered, and cards for Spotify, Apple Music, YouTube Music and TIDAL](https://ammdistro.com/helpdesk/distro-delivery-tab-store-status.webp)

* **Live**: the store is showing the release to fans.
* **Delivered**: the store has the release and is processing it, or it goes live on the release date.
* **Delivering** (or **Preparing**): the release is on its way to that store.
* **Pending**: the release hasn't reached that store yet.
* **Issues**: something went wrong with that store. We'll fix it and contact you if we need anything.

Use the filters (**All Platforms**, **In Progress**, **Delivered**, and **Live**, or **Ready At Release** before the release date) to narrow the list, and **Refresh** to load the latest status.

### How long stores take

The tab shows an estimate for each store. Typical times after delivery:

* Most stores: about 15–60 minutes.
* Spotify: up to 24 hours.
* YouTube Music: usually 2–10 minutes.

Some stores take several business days to process a release. Processing times are estimates and vary by platform.

## Notifications

With **Release updates** turned on in **Settings → Notifications**, we email you about release approvals, rejections and changes needed. The AMM Distro mobile app shows the same statuses and can send push notifications.

## Common questions

### My release says Live, but I can't find it on a store.

Check that store's card on the **Delivery** tab. See [I can't find my release in a store](https://help.ammdistro.com/stores-and-artist-profiles/i-cant-find-my-release-in-a-store.md).

### My release is On hold.

You don't need to do anything unless we contact you. If it's been on hold for a while, send us a message from the chat on this page, or email [team@ammdistro.com](mailto:team@ammdistro.com).

### My release is stuck on Awaiting signature.

Open the release and sign the agreement. If collaborators also need to sign, delivery starts once everyone has signed.

**Related:** [I can't find my release in a store](https://help.ammdistro.com/stores-and-artist-profiles/i-cant-find-my-release-in-a-store.md) · [Which stores does AMM Distro deliver to?](https://help.ammdistro.com/stores-and-artist-profiles/which-stores-does-amm-distro-deliver-to.md) · [The AMM Distro mobile app](https://help.ammdistro.com/account-and-team/the-amm-distro-mobile-app.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.