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Use the chat button at the bottom right of any AMM Distro or ANTHM page, or the chat on this page, or email team@ammdistro.com. We reply in the same chat or by email. If you have an AMM Distro manager, you can also contact them directly.

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Help us answer faster

Include:
  • The email address you sign in with
  • Your account or artist name
  • The release title, and its Release ID, UPC or ISRC if you have them. The Release ID and UPC are on the release page.
  • What you expected to happen and what happened instead
  • The exact error message, or a screenshot
Write from the email address on your account when you can, so we can find your account and confirm it’s you.

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Things only our team can do

Contact support for:
  • Changing the email address you sign in with
  • Fixing a release that’s already in stores, when Request changes isn’t available for it. The release page says “Changes to this release have to be made by our team. Contact support.”
  • Taking a release down from stores
  • Changing an artist profile link that’s locked after delivery
  • Changing your PayPal payout email
  • Correcting details on your tax form
  • Questions about a hold on your account, or a copyright claim

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Before you write

A few quick checks:
  • Can’t sign in: check you’re using the email your invitation was sent to, and check spam for the sign-in link.
  • Release status: open the release. Its status card says what’s happening and what’s next.
  • Money: the getting-paid checklist on Money shows what’s left to set up.
Related: Why is my account suspended, under review or frozen? · Copyright claims and counter-notices · Change your name, email or notification settings